This help article applies to both iReformat: Automated Resume Formatting service and Recruiteze: Online Applicant Tracking System.
At any point during or after your free trial or from a paid subscription plan, you can easily downgrade to the free plan available for each product. Here are the steps on how to downgrade your plan. The next image shows the billing Page. You can get to the billing page, by clicking on the drop down menu beside your name in the top right.
Once you get to the billing Page, it will show the plan you are currently subscribed to. It also has a “Downgrade Plan” button. Clicking on the “Downgrade Plan” button will take you to the page shown below, where you can select the free plan or the plan with $0 per month. If you are in the free trial mode, you will have an option to “Downgrade Instantly”. If you need to downgrade once you are subscribed, you can send your downgrade request from this page and a support representative will take care of it for you.
When you downgrade your plan all your account data is still preserved. We truly have a no-hassle cancellation/downgrade policy with no questions asked, since we truly believe in our product.
If you have any questions regarding billing, upgrades or downgrades, please send an email to support at recruiteze dot com with your question and a representative will get back to you.