Zoho Recruit is a well-established applicant tracking system commonly used by staffing agencies and small to mid-sized businesses. Even though their feature list has grown over the years, users have reported a lack of technical support when facing certain problems.
Apart from the customer support, one notable drawback that prompts users to consider Zoho Recruit alternatives is the fact that additional features that need to be bought separately as add-ons.
Our HR team has tested dozens of applicant tracking systems to present you with the best 5 alternatives that don’t lack useful features and ease of use, but offer better support and packages:
- Zoho Recruit Competitor #1: Recruiteze – SMB and staffing agency’s best friend
- Zoho Recruit Competitor #2: Manatal – ATS for large-sized businesses
- Zoho Recruit Competitor #3: Workable – Tech-savy solution for enterprises
- Zoho Recruit Competitor #4 BullHorn – Feature-rich software
- Zoho Recruit Competitor #5 WebHR – Full HR product suite
During the testing, we relied on “several indicators,” and our rating system was based on:
- User experience – How easy is it compared to Zoho Recruit
- Standout features – What are they, and are they worth it?
- Pricing – Does the software justify its price?
- Customer support effectiveness – How is the company’s customer support?
So let’s get into our findings.
Overview of Zoho Recruit ATS
Before we get down to discussing Zoho Recruit alternatives, let’s quickly skim over some of its most prominent advantages and disadvantages.
Zoho Recruit advantages
- Price – Price is one of the most significant advantages of Zoho Recruit, which is most of the time a reason businesses opt for Zoho. They offer a free plan, which is sufficient for testing the software.
- Fluid integration with other Zoho software – If you are using other Zoho software, you can access all of them with a single sign-on, plus you will save on costs this way. Zoho ecosystem is another feature people love using Zoho recruit for.
- Resume formatting – Zoho recruit has an in-built resume formatting feature, which is very helpful for staffing agencies.
- UI – Whether this is an advantage or a disadvantage depends on personal preference. There are loads of information presented on one screen, meaning you will be doing lots of scrolling, whereas other ATSes might be presented information in separate tabs. Some users reported they liked the thorough information Zoho offers, but many others complained that it is hard to navigate and feels too crumpled and overwhelming.
Zoho Recruit shortcomings
- Mainly for enterprises – Zoho Recruit is not for someone looking to hire less than 15 people over the next year. Hence, some small business ATS can be better in this case. Recruiteze is designed specifically for small businesses, so you should read the section about it carefully if you are an SMB.
- Not well compatible with smartphones – Besides not sending direct messages to candidates via smartphone through the platform, the website is not mobile-friendly.
- Slow customer support – They could be more proactive and fast with their replies. Sometimes waiting for just a few hours can be highly annoying and stressful.
Zoho Recruit pricing
There are several options to choose from when it comes to pricing, depending on the business needs.
Zoho Recruit offers three pricing plans for staffing agencies:
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- Forever free plan — Basic features and 1 active job available.
- Standard plan , 20GBP/mo (27,64USD); it features candidate sourcing, tracing, and resume management.
- Standard 25 EUR/mo (26,83USD) — Includes extra features such as candidate sourcing and 50+ integrations
- Professional plan 50 EUR/mon (53,65) — Includes automation features such as AI Candidate Matching and Advanced Analytics
- Enterprise 75 EUR/mo (80,48) — Includes 750 active jobs and staffing/client portals.
For corporates, there are 2 plans, Enterprise and Standard.